Delegate Karrie Delaney Receives Behind-The-Scenes Look At Fairfax Westfields DMV

November 29, 2018




Delegate Karrie Delaney Receives Behind-the-Scenes Look at Fairfax Westfields DMV

CHANTILLY,VA – Delegate Karrie Delaney (D-67th), along with the Virginia Department of Motor Vehicles (DMV) Commissioner Richard D. Holcomb, spent the afternoon of Wednesday, November 28 visiting DMV’s Fairfax Westfields Customer Service Center. Delegate Delaney received an in-depth look at DMV operations and visited with constituents.     


Delegate Delaney received an in-depth tour of the Fairfax Westfield Customer Service Center and greeted DMV employees and constituents.
Delegate Delaney was impressed with DMV’s approach to customer service – offering more than just driver and vehicle transactions. “DMV’s partnership with other state agencies to offer things such as E-ZPass transponders, Virginia vital records, and e-motor voter really makes it one-stop-shopping for government services,” said Delegate Delaney. “Offering these various services in one place is a good thing. DMV’s innovative approach to customer service is making it easier for the citizens of Fairfax and Loudon Counties get what they need more efficiently.”

In addition to traditional services, DMV also issues certified copies of Virginia vital records at all 74 customer service centers and four mobile offices across the state. Instead of traveling to the Division of Vital Records in Richmond, or requesting certificates by mail, customers can obtain their Virginia birth certificates on-the-spot at DMV. The agency can also issue marriage, divorce, and death certificates. DMV works with the Virginia Department of Transportation to offer E-ZPass transponders at select locations.

“DMV is much more than a place to renew your driver’s license or vehicle registration,” explained Commissioner Holcomb. “DMV is always working to expand its portfolio of product offerings. It’s important that we bring services to you when you need them.”

“It’s important to leverage DMV’s footprint across the Commonwealth,” said Delegate Delaney. “These services are perfect examples of how partnerships in government result in great service for all Virginians.”